POSITION SUMMARY AND THE MAIN GOALS
Ensure that the relationship with customers is maintained at a high level of excellence, performing basic technical procedures, troubleshooting and simulations within the defined criteria of readiness and assertiveness, creating a level of experience that is in line with the company's guidelines and values.
- ACADEMIC EDUCATION AND EXPERIENCE TIME
Graduated or Studying in IT-related courses At least one year of experience in IT functions Fluency in Mandarim, second language can be English or Portuguese
- SPECIFIC KNOWLEDGE / TECHNICAL SKILLS
MS Windows Platform (Basic) and MS Office tools (Basic)
- CORPORATE COMPETENCIES Orientation to company’s Purpose; Focus on Results; Operational Excellence; Market Orientation; Technical knowledge; Team Focus; Innovation Orientation; Communication; Globalization; Self development
- POSITION PROFILE Good verbal and written communication, empathy, problem solver through workarounds, teamwork, committed to results and customer satisfaction, self-learning