Job Description 职位描述
Main activities: Ensuring that audits are scheduled in accordance with the requirements of the protocols and/or clients | established deadlines. Monitoring compliance with the auditors' schedules. Programming and scheduling QIMA/WQS services, ensuring that the logistical process for those involved in providing the service is carried out.
主要活动：确保审计按照协议和/或客户的要求及既定截止日期进行安排 | 监控审计员日程的遵守情况。编制和安排 QIMA/WQS 服务计划，确保提供服务的相关人员物流流程得到执行。
•Ensure that audit scheduling adheres to protocols and established deadlines.
确保审计排期符合协议和既定截止日期。
•Ensure efficient scheduling and delivery capacity planning.
确保高效调度和交付能力规划。
•Provide excellent customer service to clients, staying informed about their businesses and addressing any issues.
提供卓越的客户服务，了解客户业务，解决任何问题。
•Meeting the deadlines set by the KPIs
• 达成 KPI 设定的截止日期
•Ensure auditors’ schedule compliance as planned.
确保审计员按计划遵守日程安排。
•Ensure that the documents pertaining to the scheduling process (e.g. application, quote, signed quote, SLA) comply with the requirements of the protocols and/or clients; and internal QIMA/WQS procedures.
确保与调度流程相关的文件（例如：申请、报价、已签署的报价、服务等级协议）符合协议和/或客户的要求；以及 QIMA/WQS 内部程序。
•Contact the client to set the audit date;
联系客户确定审计日期
•Manage audit deadlines in assigning the best qualified auditors based on competency requirements set by the Operations Technical Department and based on availability, location, and our company’s goals.
•根据运营技术部门设定的能力要求，以及可用性、地点和公司目标，分配最合格的审计人员，管理审计截止日期。
•Stay informed about clients and their businesses. Address their issues.
•关注客户及其业务，解决他们的问题。
•Control the deadlines for sending the audit plan to the client;
•控制向客户发送审计计划的截止日期；
•Mediate auditor needs • 介质审计需求
•Update the databases of the specific protocols with the information pertinent to the scheduling process, keeping them updated on a daily basis
•每日更新特定协议的数据库，其中包含与调度流程相关的信息，确保数据库信息每日更新
•Participate in internal and external audit meetings and training sessions upon request.
参加内部和外部审计会议及培训课程，如有需要。
•Propose process improvements.
提出流程改进建议。
•Organize and schedule audits for auditors in training;
•组织并安排培训审计员的审计工作；
•Ensure achieving the number of audits required for each auditor;
确保每位审计员完成所需的审计数量
•Ensure schedule all the unannounced audits required by the schemes;
确保按计划完成所有方案要求的未宣布审计
•Ensure proper use and completion of the systems.
确保系统正确使用和完成。
•Attend meetings and training sessions as requested by your manager.
•按照经理要求参加会议和培训。
•Execute other related activities as needed or at the manager's discretion.
•根据需要或经理的判断执行其他相关活动。
SALARY RANGE: $20-$26 an hour, depending on qualifications and experience.
薪资范围：每小时 20 至 26 美元，具体数额根据资历和经验而定。
Candidate can be locating anywhere in the U.S.
候选人可位于美国任何地方。
Qualifications 资格
High School Diploma 高中文凭
At least 2 years of relevant experience (scheduling/logistics, people management; customer service)
至少 2 年相关经验（调度/物流，人员管理；客户服务）
At least 1 year of experience with certification processes.
至少 1 年与认证流程相关的经验。
Additional Information 附加信息
All your information will be kept confidential according to EEO guidelines.
所有您的信息都将根据平等就业机会指南进行保密。
Location 位置
Charlotte, NC, USA 夏洛特，北卡罗来纳州，美国
Department 部门
Certification 证书
City 城市
Charlotte, North Carolina
夏洛特，北卡罗来纳州
Workplace Type 工作场所类型
Remote 远程
